How Can We Help You?
Find answers to common questions below, or reach our Dubai-based support team directly.
Frequently Asked Questions
Getting Started
Activating your OZZ card is simple and takes under 60 seconds:
- Download the free OZZ app from the App Store or Google Play
- Create your account with your email or phone number
- Tap your OZZ card to the back of your phone
- Your card is now linked to your account
That's it! Now build your profile by adding your contact info, social links, and any other content you want to share.
No! The person you share with does not need to download any app. When you tap your OZZ card to their phone, your profile opens directly in their browser — just like a website. They can then save your contact to their phone with one tap.
For NFC Tap (the person sharing): You need an iPhone XR or newer, or any Android phone with NFC enabled (most Android phones from 2016 onwards).
For the person receiving: Any smartphone can receive your profile — it opens in their browser. No NFC needed on their end.
For older phones: Use the QR code feature in the OZZ app — works with any smartphone camera.
Yes! That's one of the biggest advantages of OZZ. You can update your profile anytime from the app, and the changes are reflected instantly. Changed jobs? New phone number? New social media? Update it in seconds — your card always stays current.
Products & Features
OZZ Card: A premium metal card (similar in size to a credit card) that you carry in your wallet. The most professional and impressive option.
OZZ Tag: A small disc that sticks to the back of your phone. Always with you, always ready to share.
OZZ Band: A wristband with NFC embedded. Perfect for events, conferences, and hospitality professionals who need hands-free sharing.
All three products link to the same OZZ profile — so you can use them interchangeably.
OZZ supports 84+ different content types and channels, including social media profiles (Instagram, LinkedIn, TikTok, Twitter/X, Snapchat), professional links (website, portfolio, Calendly), payment links (PayPal, Stripe), contact information, PDF files, YouTube videos, and much more.
Lead Capture Mode allows you to collect the contact information of the people you meet, not just share your own. When enabled, after someone views your profile, they are prompted to share their details with you. Perfect for events, conferences, and sales meetings.
No! OZZ is a one-time purchase. You pay once for the physical card, and the app and profile features are free forever. No monthly fees, no annual renewals, no hidden charges. This is one of the key advantages of OZZ over competitors like Popl, which charge up to AED 360 per year.
Shipping & Delivery
Standard UAE delivery takes 2–4 business days. Express delivery (1–2 business days) is available at checkout for an additional fee. Orders are processed within 24 hours of placement.
Yes! Free standard shipping is available on all UAE orders over AED 100. Orders under AED 100 have a flat shipping fee of AED 15.
Yes! We ship across the GCC (Saudi Arabia, Kuwait, Oman, Qatar, Bahrain) and internationally. GCC shipping takes 3–7 business days. International shipping takes 7–14 business days. Rates vary by destination and are calculated at checkout.
Returns & Guarantee
We offer a 30-day money-back guarantee on all OZZ products. If you're not completely satisfied for any reason, contact us within 30 days of delivery and we'll arrange a full refund. No questions asked.
To initiate a return, contact us via WhatsApp at +971 58 567 0699 or email hello@ozz.co with your order number.
If your OZZ card arrives damaged or has a manufacturing defect, we will replace it free of charge. Contact us within 30 days of delivery with a photo of the issue and your order number.
Privacy & Security
Yes. OZZ takes data privacy seriously. You have full control over what information is displayed on your profile. All data is encrypted in transit and at rest. We never sell your data to third parties.
If you lose your OZZ card, you can instantly deactivate it from the app. This means the card will no longer open your profile when tapped. Your profile data is safely stored in your account. When you get a replacement card, you can reactivate it in seconds.
Yes! You can link multiple OZZ devices (cards, tags, bands) to a single account. They all share the same profile. This is great if you want a card for your wallet, a tag for your phone, and a band for events.
Our Team is Here for You.
Can't find the answer you're looking for? Our Dubai-based support team responds within 2–4 hours via WhatsApp.